26, Report:
#1221902
Posted Date:
Apr 12 2015
Harbor Freight Inside Track Club membership: no replacement for lost card Camarillo California
I am a member of the Inside Track Club at Harbor Freght. I lost the membership card. The store will not give me the discounts without the card, even though their system shows that I am a member. For the past 2 months, I have contacted them by phone, letter and email requesting...
Entity
Categories: Hardware & Tools
27, Report:
#1203606
Posted Date:
Jan 22 2015
HARBOR FREIGHT OMAHA All sales final, no returns of defective tools or other items, without receipt Omaha, Nebraska
Today I tried to return some overpriced junk jumper cables, that did not work. I had lost my receipt but had my bank statement. They refused to return my money OR TO EXCHANGE THEM. Others in line noted this, and later someone told me that a ratchet she bought for her boyfriend, br...
Entity
Categories: BBB Better Business Bureau
28, Report:
#1196774
Posted Date:
Dec 20 2014
Harbor Freight 20% restocking fee on defective pump.. Reading Pennsylvania
I bought a small 12 volt pump to pump fluids. The pump worked no more than a half hour and it seized up. I returned the defective pump to Harbor Freight the same day and was told that I would have to pay a 20% restocking fee even though the pump failed. I asked how I was suposed to ...
Entity
Categories: Specialty Stores
29, Report:
#1162777
Posted Date:
Jul 17 2014
Harbor Freight Tools Did not inform me of restock fee prior to purchase Memphis Tennessee
I purchased a general purpose 12v pump to transfer fuel on 07/10/14. I returned the pump because it cant be used with fuel on 07/15/14. This was not stated on the box the pump came in, but was on sticker label on pump. The cashier who was doing my refund informed me that there was...
Entity
Categories: Hardware & Tools
30, Report:
#1158900
Posted Date:
Jul 02 2014
James Crain Appliance Repair Technician Reno Nevada
This company Professional Appliance Repair Reno sent us a technician named James Crain to fix our dryer. He had an appointment to come to our house the following Friday (6/27) around 1-3pm. He did not show up until 6pm. He complained that he was really tired from working on a fridge...
Entity
Categories: Appliances
31, Report:
#1152096
Posted Date:
Jun 04 2014
Harbor Freight Not including accessory that used to be included with Multifunction Power Tool. Camarillo, California Nationwide
Just letting folks know not to expect anything to be the same anymore. The Multifunction Power Tool that I bought 2-3 years ago included three cutting blades and sanding attachment. I bought one yesterday at Jackson, TN. Upon opening the box at home I found there was only the ...
Entity
Categories: Department & Outlet Stores
32, Report:
#1139136
Posted Date:
Apr 16 2014
Harbor Freight Poor quality products & Warranties not honored San Antonio Texas
I went to Harbor Freight looking for a garden hose. The salesman told me the heavy duty hose would not kink, but if it did, I had 90 days to return it for a refund. The very first time I used the hose, it kinked in 3 or 4 spots, quite badly. I took it back to the store with the rece...
Entity
Categories: Home & Garden Stores
33, Report:
#1128022
Posted Date:
Mar 04 2014
Harbor Freight Monroville, PA store manager is a thief and a liar Monroville Pennsylfania
This incident happened around May of 2012. I had inherited a large collection of silver from an estate. In need of somewhere to store it I purchased a small safe from the Monroville PA store. When I got it home and opened the box I was not pleased with the design or quality. Th...
Entity
Categories: Wanted Criminals
34, Report:
#1123843
Posted Date:
Feb 15 2014
Harbor Freight Does not retain customer or warranty info Jersey Village Texas
I purchased an air compressor from Harbor Freight approximately one year ago (maybe less) to keep in the garage to air up the occasional low tire. It was important to me to buy from a local place in case there was a problem and I needed to return it. When I purchased the compr...
Entity
Categories: Hardware & Tools
35, Report:
#1118762
Posted Date:
Jan 27 2014
Harbor Freight Tools Limited Lifetime Warranty deception Fayetteville Georgia
I purchased a tool for removing link pins from a watch band. Tool has printed on package Limited Lifetime Warranty. So I tried to use it on a plastic band on a cheap watch my wife bought. Well, the tool broke (not the plastic watch band). Since Fayetteville is about 30 mil...
Entity
Categories: Department & Outlet Stores
36, Report:
#1118438
Posted Date:
Jan 25 2014
Harbor Freight Harbor Freight sells defective micro torches! Tucson Arizona
I bought a micro-torch (orange body, black base and top) a few months ago, and used it once, no problem. When I tried to use it again, it sputtered and died. It also leaks gas when the valve is turned to the Off position, making this item a potentially dangerous one. I called the st...
Entity
Categories: Hardware & Tools
37, Report:
#1107182
Posted Date:
Dec 15 2013
Harbor Freight Tools SHADY BUSINESS AND POOR RETURN POLICY Missoula Montana
I drove 250 miles to purchase a Plasma cutter from this store. I called ahead to make sure they had one in stock so my time wouldn't be wasted. When I got to the Missoula store, I went in and did my shopping and went to check out. At that point I was told the sales were CASH ONLY be...
Entity
Categories: Department & Outlet Stores
38, Report:
#1105121
Posted Date:
Dec 07 2013
Harbor Freight Tools Would not exchange product that did not work after 1 use Clifton New Jersey
My complaint is that Harbor Freight must sell inferior product. I purchased a Drillmaster Cordless drill on May 29th, 2013 because my DeWalt batteries went bad and it would cost me more for batteries than for the drill that was advertised with a battery and charger for $19.99. I onl...
Entity
Categories: Hardware & Tools
39, Report:
#1104398
Posted Date:
Dec 04 2013
Habor Freight Tools So Sorry we are unavailable to help http://www.harborfreight.com/ internet
Please note I tried to call and your support was unavailable and suggested emailing tech support but that was unavailable as well.Today 12/4/13 5pm I called my local Harbor Freight store to solve a tech problem that I was unable to resolve.I have 8” Central Machinery drill press.&...
Entity
Categories: Hardware & Tools
40, Report:
#1103655
Posted Date:
Dec 02 2013
Harbor Freight BOUGHT GENERATOR, USED FOR 10 DAYS,TRIED TO RETURN AND CHARGED ME 20% RESTOCKING FEE EAST BRUNSWICK New Jersey
I bought a generator from Harbor Freight in East Brunswick on 11/19/2013 and after using it for the weekend, the generator would not shut off even after switching it off. I took it back to the same Harbor Freight on 11/29/2013 and asked for a refund, but they charged me a 20% restoc...
Entity
Categories: Hardware & Tools
41, Report:
#1101620
Posted Date:
Nov 23 2013
Southeastern Freight Lines BEWARE - Partners with BAIT & SWITCH TRUCKING COMPANIES, trouble honoring quotes! Lexington South Carolina
SOUTHEASTERN FREIGHT LINES and their partner OAK HARBOR FREIGHT LINES tried to hold me and my cargo hostage for more than DOUBLE my signed quotation. The quotation originated from Southeastern Freight Lines. Along with OAK HARBOR FREIGHT LINES they held up my cargo while they con...
Entity
Categories: Trucking Companies
42, Report:
#1101615
Posted Date:
Nov 23 2013
Oak Harbor Freight Lines BEWARE - BAIT AND SWITCH, Doubled Quote, took a whole day to finally get the approved price. Montebello California
Entity
Categories: Trucking Companies
43, Report:
#1099951
Posted Date:
Nov 16 2013
crank a watt presto wind rip off fraud false advertising of product piece of garbage Cincinnati Ohio
The crank a watt generator sells as a 1600 watt unit that in a video Tim Meoller who claims to be an engineer states his product will run a microwave and nothing could be further from the truth. This is a glorified car alternator in a cheap plastic case made with simple cheap electr...
Entity
Categories: Home Security
44, Report:
#1097963
Posted Date:
Nov 08 2013
Harbor Freight Tools Poor customer service, no refunds on coupons if item is returned Buffalo New York
Purchased an item using a 25% off coupon. Found it was defective so I returned it but they had no replacment so I got a refund however they would not issue another coupon for future use. In other words, I lost 25% value all because 1. they 1st item was junk and 2. item was out of ...
Entity
Categories: Home & Garden Stores
45, Report:
#1087331
Posted Date:
Sep 25 2013
Chicago Electric: Harbor Freight - retailer Poor Quality Camarillo California
I bought a portable 12 volt lithium drill by Chicago Electric tools (model # 68126) at Harbor Freight retailer. It failed within 2 months of very occasional use, I may have used it 5 times for about 40 screws.It cost me 45 bucks. The guarantee was for only 30 days, but, it didn't sa...
Entity
Categories: Hardware & Tools
46, Report:
#1076257
Posted Date:
Aug 16 2013
Harbor Freight Tools no shipping, no returns, no warranty Camarillo California
Harbor Freight tools BOTH Local and via website issues.First of all I needed 2 things from Harbor Freight1st item was a 1 Ton Engine Hoist. I was told that it was in stock in Desmoines iowa from Store number 00388 in Kansas city, Missouri.I made the 3 hour drive to find out ye...
Entity
Categories: Customer
47, Report:
#1073913
Posted Date:
Aug 07 2013
Harbor Freight Paid for second day delivery and did not recieve until third day, False advertising. Camarillo California
On Monday August 5, 2013 at about 6:00 am, I placed a small order from Harbor Freight. When I placed the order, I requested and paid for 2nd day delivery. According to FEDEX tracking number 563848949560 it was shipped on Tuesday August 6th with a delivery of August 8, 2013, That m...
Entity
Categories: Shipping & Handling
48, Report:
#1073395
Posted Date:
Aug 06 2013
Boshane Liquidators Estate sales Auctioneer Dave jacks prices up for bidders but down for estate receipts Niagara Falls New York
I have been to a few auctions for put on by this company and caught on quickly to their tactics. First off the set up is a joke. It takes forever to register and ten times longer to pay. Auctioneer Dave is short stumpy guy who you can't understand and thinks different and anti...
Entity
Categories: Auction / Liquidators
49, Report:
#1062360
Posted Date:
Jun 26 2013
Pacific Air AKA Pacific AC, Pacific Air NO PAY for PM work completed Rosedale California
We started doing PM work for Pacific Air in Late 2012, they shorted the amount paid, claimed it was just a typo. Did our scheduled PM at Harbor Freight upon recieving the email in April 2013, after 2 months called to find out where our check was, they stated that they never received...
Entity
Categories: Maintenance Companies
50, Report:
#1060492
Posted Date:
Jun 19 2013
Harbor Freight Tools POOR QUALITY MERCHANDISE, KITS NOT COMPLETE- POOR RETURN POLICY San Antonio Texas
Harbor Freight Tools are poor quality, do not have a long life. They look like high quality but are not. Warranty is good for only 90 days -IF- you have the purchase receipt. I have purchased 7 items and 4 have stopped working after 90 days. broke or burned out. A meter was inaccu...
Entity
Categories: Customer